A proposed structure for Business Process Models (I)
I have found that Business Process Models have a structure. As the starting "rendering" or blueprint of the business, it is desirable that the Model shows certain order. It will help the company or institution to communicate better its process architecture (or even, its enterprise architecture).Based in multiple business models I have worked with, the first step is to define the elements of the model, as shown below:
- DOMAIN. In this case, refer to the capabilities layer for a company or institution. For example, "Food Business" is a domain. A company can have several domains. For example, we may have a food company that also have a retail arm, in this case, it will have two domains.
- CAPABILITY. Represents a combination of processes, technology and organization that makes the company or institution able to add value to a client. "Create Demand" and "Manufacture products" may be names for capabilities.
- SUB-CAPABILITY. A group of macroprocesses within a Capability that is useful to differentiate because represents a competitive advantage or area of focus in the Model. "New Product Design" can be a sub-capability underneath "Create Demand" capability.
- MACROPROCESS. The superior level for process grouping. Is the entry point for the process hierarchy. "Supply Chain Planning" can be a macroprocess that cover the processes of: Demand Planning, S&OP and Supply Planning.
No comments:
Post a Comment